The Feedback Loop

What it is:
A structured way to give and receive constructive feedback, helping to improve performance and build trust within teams.

How to use it:

1. Set Clear Expectations:

   • Agree as a team that feedback will be used for growth and development, not as criticism.

2. Give Specific, Actionable Feedback:

   • Use the SBI model (Situation-Behavior-Impact):

     • Situation: Describe the context of the behavior.

     • Behavior: Describe the specific action that was taken.

     • Impact: Explain the effect of that behavior on the team or project.

3. Receive Feedback Actively:

   • When receiving feedback, listen carefully and ask clarifying questions to ensure you understand the points being made.

   • Reflect on the feedback without becoming defensive.

4. Implement Feedback:

   • Take actionable steps to implement the feedback and improve.

   • Schedule a follow-up meeting to review progress.

When to use it:

• During team meetings or one-on-one sessions.

• When seeking to improve performance or address issues within the team.

• For continuous improvement and fostering a culture of learning.